Basingstoke & Dean Borough Council
Councillors:
54
Wards:
18
Committees:
23
Meetings (2026):
68
Meetings (2025):
75
Meeting
Resident Services Committee - Basingstoke & Dean
Meeting Times
Scheduled Time
Start:
Wednesday, 17th June 2026
6:30 PM
Wednesday, 17th June 2026
6:30 PM
End:
Wednesday, 17th June 2026
9:30 PM
Wednesday, 17th June 2026
9:30 PM
Meeting Status
Status:
Confirmed
Confirmed
Date:
17 Jun 2026
17 Jun 2026
Location:
Committee Rooms 1 & 2 - Deanes
Committee Rooms 1 & 2 - Deanes
Meeting Attendees
Committee Member
Vice-Chair of the Resident Services Committee
Committee Member
Vice-Chair of the Audit and Accounts Committee
Committee Member
Chair of the Licensing Committee
Reserve
Leader of the Conservative Group
Secretary
Ellie Cole
Expected
Reserve
Chair of the Investigating and Disciplinary and Standards Appeals Committee and Vice Chair of the Environment and Infrastructure Committee
Committee Member
Chair
Chair of the Resident Services & Vice-Chair of Development Control Committee
Committee Member
Leader of the Reform UK Group
Committee Member
Committee Member
Committee Member
Cabinet Member for Residents’ Services and Housing
Reserve
Chair of the Human Resources Committee
Agenda
1
Apologies for absence and substitutions
Minutes
There were no apologies for absence or substitutions.
2
Declarations of interest
Minutes
There were no declarations of interest.
3
Appointment of Vice-Chair
To appoint a Vice-Chair to the Resident Services Committee for the 2026/27 municipal year.
Minutes
Councillor Slimin was appointed as the Vice-Chair of the Resident Services Committee for the 2026/27 municipal year.
4
Minutes of the meeting held on 18 March 2026
The Chair will move that the minutes of the meeting be signed as a correct record. The only part of the minutes that can be discussed is their accuracy.
Attachments:
- Document Minutes of the meeting held on 18 March 2026 09 Jun 2026
Minutes
The minutes of the meeting held on 18 March 2026 were confirmed as a correct record and signed by the Chair.
5
New food waste collection service
Contact Officer: Ian Spicer
This report provides an update on the deployment of the new kerbside food waste collection service, summarises current performance levels, and sets out future objectives to increase resident participation and maximise the environmental benefits of the service.
This report provides an update on the deployment of the new kerbside food waste collection service, summarises current performance levels, and sets out future objectives to increase resident participation and maximise the environmental benefits of the service.
Attachments:
- Document New food waste collection service 09 Jun 2026
Minutes
The Cabinet Member for Residents’ Services and Housing introduced the report and presentation which provided an update on the implementation and performance of the new kerbside food waste collection service as well as the planned next steps to increase participation.
The Committee discussed the report and made the following comments:
Some members expressed concern that some areas had low participation rates.
Members sought clarification on the steps being taken to improve engagement and questioned whether the communication to residents needed to be strengthened. Officers advised that targeted communications and further monitoring exercises were planned for the next few months.
Questions were raised regarding the availability of performance data at ward level. It was explained that collection and monitoring arrangements were based on operational rounds rather than ward boundaries, and that statistically robust ward-level data was not currently available.
Members highlighted concerns raised by residents, including reports of properties not yet receiving caddies, issues with liner quality, and accessibility challenges for residents in flatted developments. Officers explained that in some cases delays were due to access issues or managing agent refusals, which were being resolved. It was also confirmed that any plastic bag could be used as an alternative to biodegradable liners.
Welcomed the environmental benefits of the food waste collection service.
Stressed the importance of clear and ongoing communication with residents and the need to understand whether low participation reflected behaviour or genuinely lower levels of food waste.
Members suggested that information on low participation areas could be shared with Ward Members so that they could help support local engagement and report any barriers which stopped residents from using the service.
Resolved: That the Committee:
Notes the report and the progress made in delivering the new food waste collection service; and
Notes that the service had been successfully rolled out across the Borough with significant volumes of food waste diverted from general waste. It was recognised that the scale of implementation had been considerable, and Members commended the work of the Officers in delivering the service.
The Committee discussed the report and made the following comments:
Some members expressed concern that some areas had low participation rates.
Members sought clarification on the steps being taken to improve engagement and questioned whether the communication to residents needed to be strengthened. Officers advised that targeted communications and further monitoring exercises were planned for the next few months.
Questions were raised regarding the availability of performance data at ward level. It was explained that collection and monitoring arrangements were based on operational rounds rather than ward boundaries, and that statistically robust ward-level data was not currently available.
Members highlighted concerns raised by residents, including reports of properties not yet receiving caddies, issues with liner quality, and accessibility challenges for residents in flatted developments. Officers explained that in some cases delays were due to access issues or managing agent refusals, which were being resolved. It was also confirmed that any plastic bag could be used as an alternative to biodegradable liners.
Welcomed the environmental benefits of the food waste collection service.
Stressed the importance of clear and ongoing communication with residents and the need to understand whether low participation reflected behaviour or genuinely lower levels of food waste.
Members suggested that information on low participation areas could be shared with Ward Members so that they could help support local engagement and report any barriers which stopped residents from using the service.
Resolved: That the Committee:
Notes the report and the progress made in delivering the new food waste collection service; and
Notes that the service had been successfully rolled out across the Borough with significant volumes of food waste diverted from general waste. It was recognised that the scale of implementation had been considerable, and Members commended the work of the Officers in delivering the service.
6
Review of the work programme
The Committee is asked to note and review its Work Programme and to receive updates from the Lead Members of Task and Finish Groups.
Attachments:
- Document Overview and Scrutiny Work Programme May v2 09 Jun 2026
- Document RSC Topics - policies and strategies 09 Jun 2026
Minutes
The Chair introduced the work programme and advised the Committee that the July meeting would be cancelled due to a lack of agenda items, it was suggested that an additional meeting be arranged later in the year.
Members discussed the process for submitting topic suggestions and highlighted the importance of forward planning, including alignment with Cabinet work and forthcoming policy reviews.
Members expressed concern about increasing reports of rats across the Borough specifically in the areas where Children play and agreed that it would be an appropriate topic for the future Work Programme and suggested that the report could also cover the role of education and behaviour change in reducing litter and waste and the use of natural pest control methods.
Members discussed the process for submitting topic suggestions and highlighted the importance of forward planning, including alignment with Cabinet work and forthcoming policy reviews.
Members expressed concern about increasing reports of rats across the Borough specifically in the areas where Children play and agreed that it would be an appropriate topic for the future Work Programme and suggested that the report could also cover the role of education and behaviour change in reducing litter and waste and the use of natural pest control methods.
Previous Meetings
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